- Frequently asked questions
- Have questions about our services? We’ve got answers! Check out our FAQ below for quick information. If you need further assistance, feel free to contact us directly.
Q1: What types of shipping services do you offer?
We provide express shipping, standard shipping, freight transportation, warehousing, customs brokerage, and last-mile delivery.
Q2: Can I track my shipment?
Yes! Use our ‘Track Shipment’ tool on the website to monitor your package in real-time with your tracking number.
Q3: Do you handle international shipments?
Absolutely! We specialize in cross-border logistics and handle customs and regulatory requirements
Q4: Do you offer insurance for shipments?
Yes, optional insurance coverage is available for added peace of mind. Contact us for details.
Q5: How do I get a shipping quote?
We provide express shipping, standard shipping, freiRequest a free quote through our website or contact our support team directly.ght transportation, warehousing, customs brokerage, and last-mile delivery.
Q6: What payment methods do you accept?
We accept all major payment methods, including credit cards, bank transfers, and PayPal.
Q7: What industries do you serve?
We serve e-commerce, manufacturing, healthcare, retail, technology, and more.
Q8: Are your services available for small businesses?
Yes, we work with businesses of all sizes, offering scalable logistics solutions.
Q9: How do I contact customer support?
Email us at support@rapidfreight.pro or call +49 30 1234 5678 during business hours.
Q10: What happens if my shipment is delayed?
Delays can occur due to unforeseen circumstances. Our team will notify you promptly and provide updates until the shipment arrives.